If you live in the EU/EEA or the UK and subscribe to Everpop as a consumer, you can withdraw from the subscription within 14 days of the day you subscribed, without giving a reason. This page explains how, and what happens to the money.
How to withdraw
- Email support@everpop.app from the address on your account and say that you withdraw. You can use the form below, but you do not have to.
- The deadline is met if you send the message before the 14 days end. Counting starts the day after you subscribed.
- We confirm receipt by email without delay.
What you pay and what we refund
When you subscribe, you ask us to start the Service immediately, during the withdrawal period, and you acknowledge that if you withdraw you pay a proportionate amount for the period you had access. We refund everything else within 14 days of your message, by the same payment method you used, at no cost to you. During a free trial the proportionate amount is zero, so a withdrawal during a trial costs nothing. The right of withdrawal ends once the subscription period you paid for has been fully performed.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
To: Very - Fast Ltd. (Everpop), 29 Georgi Benkovski Str., 3000 Vratsa, Bulgaria — support@everpop.app I hereby give notice that I withdraw from my contract for the following service: Everpop subscription (plan: ______________________) Ordered on: ______________________ Name of consumer: ______________________ Address of consumer: ______________________ Email address on the Everpop account: ______________________ Signature of consumer (only if this form is notified on paper): ______________________ Date: ______________________
After the withdrawal period
You can still cancel at any time from Billing in your dashboard after a short confirmation; access continues until the end of the billing period you paid for. See Terms of Service, Section 4.